RETURNS & EXCHANGE
- Return Eligibility
- Returns only allowed if item delivered is defected. It must returned within 7 days
- Merchandise must be unworn, unwashed, and in its original condition with tags attached.
- How to Initiate a Return
- Contact our customer service team or visit our website to initiate a return.
- Provide your order number and reason for the return.
- Return Shipping
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
- We recommend using a trackable shipping method to ensure your return is received.
- Refunds and Exchanges
- Refunds will be issued to the original payment method once the returned items are received and inspected.
- Exchanges are subject to product availability.
- Defective or Incorrect Items
- In the rare event that you receive a defective or incorrect item, please contact us immediately for assistance.
Our commitment is to provide an exceptional shopping experience. If you have any questions or concerns, please don't hesitate to reach out to our customer service team. Thank you for choosing The Orion Fit